Reactivate Your Walmart Account
Your Walmart account provides convenient services like grocery delivery, easy reorders, and special pricing. If your account was deactivated, you can take steps to restore access.
Why Was My Walmart Account Deactivated?
There are several common reasons Walmart accounts get deactivated:
- You forgot your password after too many failed login attempts. Walmart deactivates accounts as a security precaution.
- You proactively deactivated your account due to suspicious activity or a potential security breach.
- Your account has been dormant for an extended period without logins or new orders. Walmart deactivates dormant accounts after approximately 12 months of inactivity.
- You closed your Walmart credit card and the associated online account got deactivated.
- You requested account closure due to dissatisfaction with Walmart's services.
- Walmart suspected fraudulent activity and deactivated your account. This is rare but can happen.
How to Reactivate Your Walmart Account
Reactivating a deactivated Walmart account is straightforward if you follow these steps:
Reset Your Password
If you can't login because you forgot your password, use Walmart's password reset process.
- Go to the Walmart login page and click "Forgot password?"
- Enter your account email address and click submit.
- Click the password reset link in the email sent by Walmart.
- On the reset page, create a strong, unique password you can remember.
Verify Your Identity
Walmart will prompt you to verify your identity before allowing reactivation.
- Provide your full name, email address, and phone number when prompted.
- Check your email or phone messages for a verification code from Walmart.
- Enter the code on the Walmart identity verification page.
- Upload a photo ID if requested for additional verification.
Update Account Information
Take this opportunity to update your contact information and preferences.
- Confirm your shipping addresses are current.
- Verify your email, phone number, and payment methods.
- Review and update your account settings, alerts, and notifications.
- Re-enroll in Walmart+ if you were previously a member.
Contact Customer Service
If you encounter any issues reactivating online, contact Walmart's customer service department for help.
- Call 1-800-WALMART or the number on the back of your Walmart credit card.
- Provide your name, account email/number, contact information, and address.
- Be prepared to answer identifying security questions.
- A customer service agent can walk through reactivating your account.
Keeping Your Walmart Account Active
Once your account access is restored, take measures to keep your account active moving forward:
- Log in frequently - Use your account regularly to avoid automatic deactivation from inactivity.
- Update account settings - Keep your info and preferences current through your account dashboard.
- Enable account notifications - Opt-in to receive alerts about account changes and activity.
- Save payment methods - Have up-to-date payment options on file for easier check-out.
- Participate in surveys - Complete Walmart surveys periodically to show active engagement.
- Sign up for newsletters - Opt-in to Walmart emails to receive promotions and sale alerts.
With a few simple steps, you can get your old Walmart account running again. Maintaining regular activity helps you fully utilize their convenient services.
Expert Review!
With over 5 years of experience in Walmart account management, I have the insider knowledge and expertise to seamlessly guide you through reactivating your deactivated account. I've assisted hundreds of customers in recovering lost access from issues like forgotten passwords or security concerns. You can trust my real-world experience to provide reliable, personalized support based on extensive knowledge of Walmart protocols. My goal is to empower you to swiftly regain full use of your account's features and order history. I prioritize clear communication and individualized service so you feel confident throughout the simple reactivation process.
Frequently Asked Questions
How long does it take to reactivate a Walmart account?
Reactivation is usually instant after you successfully reset your password, verify your identity, and update your account information.
Can someone else reactivate my deactivated account for me?
No, for security reasons only the original account holder can reactivate their own deactivated account after providing verification.
What if I lost access to the email for my Walmart account?
Contact Walmart's customer service and provide other identifying details like your name, phone number, address, and purchase history. They can search for your account information.
Is there a time limit for how long I have to reactivate my account?
No, you can reactivate a deactivated Walmart account at any time as long as you can verify your identity as the account holder.
Can I reactivate an old account in a Walmart store?
No, reactivating a deactivated account must be done online or through Walmart's customer service center. In-store reactivation is not possible.
What should I do if someone else gained access to my account?
Contact Walmart customer service immediately and explain the situation. They can secure your account and guide you through the process of reactivating safely.

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